NetEye, Würth IT Italy’s flagship product, is a unified monitoring platform (Monitoring, ITOA, APM, SIEM & Log Management, Service Management) designed to support business operations by providing complete visibility into the health of IT infrastructures and active services, ensuring a secure and reliable IT environment.

To strengthen our team dedicated to monitoring managed services through NetEye, we are looking for a NOC (Network Operation Center) Engineer.

Responsibilities

• Configure and manage automated monitoring solutions using NetEye.
• Monitor the availability of managed services through NetEye.
• Diagnose, document, and escalate infrastructure and application incidents, contributing to their resolution.
• Provide specialized, highly qualified support to cloud and on-premises customers.
• Ensure service availability in accordance with defined SLAs.
• Collaborate with the IT Operations team in change management activities.

Requirements

• Strong knowledge of Linux systems administration.
• Previous experience of at least 2 years in a technical IT role is preferred.
• Degree, diploma in Computer Science, or equivalent technical education.
• Excellent interpersonal and problem-solving skills.
• Strong team-working abilities.
• Ability to work independently.
• Excellent command of Italian, English, and German.

We offer

• Collaboration with a highly qualified and motivated team.
• Opportunities to work on international projects within and outside the Würth Group.
• Technology partnerships with Elastic, Red Hat, Icinga, and Influx.
• Flexible working hours and the possibility to work remotely 3 days per week, ensuring a healthy work-life balance.
• Competitive compensation package, including a variable bonus system.
• Company performance bonus convertible into a wide range of welfare benefits and services.
• Continuous professional development and the opportunity to obtain company-sponsored certifications.
• Accident insurance and supplementary health coverage.
• A young and dynamic work environment that regularly promotes employee events and activities, such as sports events, informal dinners, cultural visits, and more.